Curriculum Vitae for Cedric Roijakkers

Personal data:

• Name: Cedric Peter Elisabeth Roijakkers
• Address: contact me via e-mail
• Phone: contact me via e-mail
• E-mail: cedric at roijakkers dot be
• Date of birth: 2nd February 1982 in Oupeye (Belgium)
• Nationality: Belgian
• Marital state: Single

Working experience:

• November 2011 - present: QNH
  • Senior Integration Specialist
    
    As a consultant in the Java & Managed services division of QNH, I'm working on various projects for various customers mostly focusing on Java web applications and other internet technologies.
    

• February 2011 - October 2011: QNH
  • Integration Specialist
    
    As a consultant in the Java & Managed services division of QNH, I'm working on various projects for various customers mostly focusing on Java web applications and other internet technologies.
    

• July 2009 - February 2011: Q-Park
  • Application Engineer
    
    Responsible for the technical and functional support of Q-Park's Sales Support Suite (Q3S), which provides billing and provisioning of Q-Park car parks in 10 European countries
    
    Key responsibilities: Provide support to end-users of Q3S in 10 European countries, and support new countries in their migration to Q3S.
    
    

• August 2007 - June 2009: HP (Vodafone NL account)
  • Systems Administrator Advanced
    
    For the Vodafone NL account, responsible for technical deployment, reactive and proactive support and maintenance (24/7) of Vodafone's web and WAP portals and e-mail environments.
    
    Key responsibilities: Ensure general well-being of production and acceptance environments; troubleshoot, analyse, solve and prevent incidents; define and implement alarming/monitoring; define, plan and implement changes in the production environment; design and release projects to production.
    
    

• November 2005 - July 2007: Vodafone Netherlands (Network & IT)
  • September 2006 - July 2007: Application Specialist
    
    Responsible for technical deployment, reactive and proactive support and maintenance (24/7) of Vodafone's web and WAP portals and e-mail environments.
    
    Key responsibilities: Ensure general well-being of production and acceptance environments; troubleshoot, analyse, solve and prevent incidents; define and implement alarming/monitoring; define, plan and implement changes in the production environment; design and release projects to production.
    
    
  • November 2005 - August 2006: Integration Tester
    
    Responsible for testing and developing the test strategy of Vodafone's customer-facing web and WAP portals, and quality assurance of all involved applications and environments.
    
    Key responsibilities: Assist incident and release management in solving and preventing incidents and outages; ensure the general well-being of all applications and environments on a functional level; propose enhancements to applications, services and processes; support project teams in defining and executing test plans; design and implement automatic and manual tests.
    
    

Education:

2000 - 2005: Transnational University of Limburg (Maastricht University/University of Hasselt)

• Master of Science of Knowledge Engineering
• Master: Computer Science / AI
• Thesis: Analysis and Implementation of the game of OCTI (download pdf)
• Courses: Calculus, Data structures & Algorithms, Logic, Databases, AI, Object-Oriented Modeling, Human-Computer Interaction, Knowledge Management, Data Mining, Machine Learning, Intelligent Search Techniques

July 2004: University of Salford (Greater Manchester, Great Britain)

• Foreign exchange course (4 weeks)
• Courses in EFL, scientific writing and marketing

1994 - 2000: High School (Provinciale Secundaire School, Voeren)

• Belgian ASO education, modern languages and science
• Additional math package (6 hours/week)
• Special prize of the jury for computer science and French

Languages:

• Dutch: Mother tongue
• French: Excellent reading, writing and speaking
• English: Very good reading, writing and speaking
• German: Good speaking and reading, basic writing

Winner (1999) of the French language competition "La Tour Eiffel"

Skills:

• Knowledge of Java, development and operational support
• Knowledge of PHP
• Knowledge of Systematic TroubleShooting (STS)
• Knowledge of Linux (preferred distributions: Debian and Ubuntu)
• Experience in supporting E-mail platforms based on Sun Java System Messenger
• UNIX knowledge (Sun Solaris)
• Experience with deployment and operational support of Java application servers (Tomcat, JBoss, BEA WebLogic Server)
• Knowledge of automating tasks with Bash shell scripting/PHP shell scripting
• Relational database knowledge (MySQL, PostgreSQL, Oracle)
• Basic knowledge of Perl, C#, C++
• Team player (large and small teams), but also a good solo flyer
• Experience in supporting production environments in a fast-moving (agile) environment
• Experience in working out-of-office hours and providing 24/7 on-call support

Courses and certificates:

• September 2006: BEA WebLogic Server Administration
• March 2007: Systematic TroubleShooting (STS)

Driving license:

• European driving license model B since 10th March 2000